Terms of service
Overview
This website is operated by Freeman Network Sdn Bhd, trading as LIVE+ / LIVEPLUS.shop. Throughout the site, the terms “we,” “us,” and “our” refer to Freeman Network Sdn Bhd, LIVE+, and LIVEPLUS.shop.
By accessing our website, placing an order, or using our services, you agree to be bound by these Terms of Service. Please read these terms carefully before using our website.
We may update or change these Terms of Service at any time by posting the revised version on this page. Your continued use of our website after any changes means you accept the updated terms.
Online store terms
You agree to use our website and products only for lawful purposes. You must not misuse our website, interfere with its operation, attempt unauthorized access, or use our services for fraudulent or unlawful activity.
We reserve the right to refuse service, cancel orders, or restrict access to our website if we believe these terms have been violated.
Product information
We aim to display product descriptions, images, prices, and availability as accurately as possible. However, we do not guarantee that all information is complete, current, or error-free.
Product packaging, design, labels, or specifications may vary slightly due to manufacturer updates. Please review the product details carefully before placing an order.
Pricing, availability & order acceptance
Prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
All orders are subject to acceptance and availability. We may cancel or refuse an order if an item is unavailable, a pricing or product information error occurs, payment cannot be verified, the shipping address is incomplete, or the order appears suspicious or fraudulent.
If we cancel an order after payment has been made, we will arrange a refund for the amount paid, where applicable.
Payment
Payment must be completed using the payment methods available at checkout. Orders will only be processed after payment has been successfully received or authorized.
Shipping & delivery
Shipping fees, estimated delivery times, import duties, and delivery responsibilities are explained in our Shipping Policy. By placing an order, you agree to the shipping terms shown at checkout and in our Shipping Policy.
For international orders, customers are responsible for any import duties, taxes, customs fees, or other charges imposed by the destination country.
Returns & refunds
Returns and refunds are handled according to our Refund Policy. Please review the Refund Policy for return eligibility, refund timelines, return shipping responsibility, and instructions on how to submit a return request.
Personal information
Your submission of personal information through our website is governed by our Privacy Policy.
Third-party links
Our website may contain links to third-party websites or services. These links are provided for convenience only. We are not responsible for the content, accuracy, policies, or practices of any third-party websites.
Intellectual property
All content on this website, including text, images, graphics, logos, product presentation, layout, and design elements, belongs to Freeman Network Sdn Bhd, LIVE+, LIVEPLUS.shop, or is used with permission.
You may not copy, reproduce, distribute, modify, or use our content without prior written consent.
Limitation of liability
To the extent permitted by law, Freeman Network Sdn Bhd, LIVE+, and LIVEPLUS.shop shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of our website, products, or services.
Nothing in these Terms of Service limits any rights you may have under applicable consumer protection laws.
Indemnification
You agree to indemnify and hold Freeman Network Sdn Bhd, LIVE+, and LIVEPLUS.shop harmless from any claim, loss, liability, cost, or expense arising from your breach of these Terms of Service or misuse of our website or services.
Governing law
These Terms of Service are governed by the laws of Malaysia.
Contact information
If you have any questions about these Terms of Service, please contact us:
Freeman Network Sdn Bhd
Trading as LIVE+ / LIVEPLUS.shop
Email: hello@liveplus.shop